Guidelines for Proper Social Media Use

We welcome and encourage Dealer participation on our Facebook, YouTube, Instagram and other social media platforms, but please remember to...

May 1, 2020
We welcome and encourage Dealer participation on our Facebook, YouTube, Instagram and other social media platforms, but please remember to follow corporate policy and use professionalism to create the best experience for everyone.

Like, comment on and share our social media content to help build the brand to everyone’s benefit. But please do not use social media to take issue with corporate policies, solicit business, complain about the compensation plan and so forth. Social media is meant to share engaging content and start conversations that build relationships with Dealers, customers and prospects, not as a public forum for the airing of your grievances.

As a reminder, AMSOIL corporate policy prevents Dealers from soliciting business on our corporate social media platforms, such as mentioning your business name, posting your webpage URL and inviting people to send you a private message (see Section 7.11 Social Media, paragraph 6 in the Independent AMSOIL Dealer Policies & Procedures). It also prevents Dealers from disparaging the company in public forums, including social media. As indicated in Section 4.2 Non-Disparagement, disparagement may result in termination of your Dealership.

We provide plenty of channels for you to communicate with us and welcome all feedback, even if you want to take issue with a corporate decision or pose challenging questions. See the Corporate Contacts to find the right department for your inquiry. As always, if you don’t know where to direct your questions, contact Customer Service at [email protected] or 1-800-777-7094 and we’ll be glad to help.

We want to hear from you. We’re here to help you and provide support to build your business. But please use social media for its proper intent and contact us directly with your questions.