Monday, June 1, 2015

Commercial & Retail Marketing Procedures Update

The following policy regarding the servicing of commercial and retail accounts has been added to the Commercial & Retail Marketing Procedures (under the “Responsibilities” section):

6. Continuously work on behalf of accounts to ensure satisfaction and success. This includes, but is not limited to, the following:
· Maintain regular contact as scheduled or expected by the account.
· Ensure accounts have current price lists and are informed about new product developments.
· Assist accounts in finding the best possible order placement, shipping, delivery and payment options to meet specific needs.
· Ensure AMSOIL has current contact information for all active accounts.
· Ensure co-op advertising credits are managed and used to achieve greatest results.
· Ensure profile information is kept up-to-date for retail accounts that qualify for the Online Locator.

The Commercial & Retail Marketing Procedures (G1097) and related documents will be updated soon.