Thursday, November 1, 2012

Carlile Logistics Ordering and Pickup Tips

Carlile Logistics now handles warehousing and shipping duties on behalf of AMSOIL in Alaska. While the transition has been smooth, the following are a few reminders to ease the ordering and pickup process. Dealers are asked to spread the word to their personal group Dealers, customers and accounts.

1) AMSOIL Dealers and customers may pick up AMSOIL products at the main Carlile warehouse in Anchorage, or they may have them shipped from Anchorage and held for pickup at terminals in Fairbanks, Kenai, Kodiak, Seward and Prudhoe Bay. See the Alaska Shipping Terms and Conditions in the Dealer Zone (Ordering > Shipping Info > Shipping & Handling > Shipping to Alaska) for more information.

2) Carlile Logistics is unlike other AMSOIL distribution centers. It warehouses and distributes products on behalf of many companies, and the staff is not as familiar with AMSOIL products, application guides, order procedures, policies and marketing programs as AMSOIL employees. Carlile Logistics can enter orders when absolutely necessary, but AMSOIL Dealers and customers should place their orders directly with AMSOIL. Place pickup orders at least two hours prior to arriving at the Carlile distribution center. Only shipping-specific questions should be directed to Carlile staff. All other questions should be directed to the appropriate departments at the AMSOIL corporate headquarters in Superior.