Jiffy Lube’s Oil Change Interval Recommendation Target of Lawsuit

Jiffy Lube International is the target of a $5 million California class-action lawsuit for false and misleading advertising and unfair...

June 1, 2012

Jiffy Lube International is the target of a $5 million California class-action lawsuit for false and misleading advertising and unfair competitive practices related to its former 3,000-mile/three-month oil change interval recommendation. The lawsuit alleges Jiffy Lube misled consumers and received “unjust enrichment” by recommending shorter oil change intervals than those recommended by vehicle manufacturers. The lawsuit asks that Jiffy Lube be barred from engaging in unlawful practices, including the use of “deceptive” and “misleading” window stickers. Jiffy Lube discontinued its 3,000-mile/three-month oil change interval recommendation in June 2011, urging motorists to instead follow vehicle manufacturer recommendations.